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Our Commitment

We are regularly inspected by the Care Inspectorate to ensure we achieve their Standards for Care at Home and Housing Support.

Aspen Hamilton achieves a very high quality service, and we are delighted that the Care Inspectorate has awarded us, for the second year running, grade 6 'excellent' for Quality of Care and Support.

Aspen Hamilton's Clients are entitled to

  • A Plan of Care that fully meets all their individual needs in health, safety and associated issues and helps them to realise their full potential in all aspects.
  • Be fully informed at all times about their Plan of Care and any adjustments that are being made, and to have their Plan reassessedon a regular basis to meet changing needs.
  • Have their privacy and their right to confidentiality respected at all times.
  • Be treated with respect and dignity at all times.
  • Consideration in respect of equality and diversity at all times.
  • Have their opinions respected and be able to make comments and complaints and have them dealt with effectively.

We believe that these standards safeguard your interests and we are committed to maintaining them.

© Aspen Hamilton 2007